Terms & Policies

 

PHOTOGRAPHY GUIDELINES:

  • Five Sense Collective retains full rights to all visual content and media created during the event and on the Healing Haven property

  • All visual content and media created during this event and on the Healing Haven property are not to be used for any type of profit, sales or advertising unless written consent by Five Sense Collective

  • All visual content and media created during this event and on the Healing Haven property are only to be used in non-profit promotion on digital Social Media platforms

  • All visual content and media created during this event and on the Healing Haven property must visibly acknowledge, tag and credit Five Sense Collective across all social platforms, blogs, websites, press and publications

  • Five Sense Collective may use any and all visual content and media created during this event and on the Healing Haven property for their own promotional usage on all Social Media platforms

  • ABSOLUTELY NO VIDEO FOOTAGE, STILL FOOTAGE OR ANY DOCUMENTATION OF ANY KIND IS TO BE TAKEN OF THE MAIN HOUSE. ONLY OF THE HEALING HAVEN SPACES

CANCELLATION POLICY:

  • We do not offer any refunds or reschedules

  • Cancellations must be made 72-hours before your gathering

  • Cancellations made within the required 72-hour window will not be responsible for the 50% balance, however, the non-refundable 50% booking will be forfeited

  • Cancellations made after the required 72-hour window will be responsible for 100% of the agreed booking rate listed on the contract and invoice

  • Approved 72-hour cancellations must reschedule within 7 calendar days and service rendered within 4-months.

RESERVATIONS:

Dates are not guaranteed. We recommend reserving your experience 3 weeks- 1 month in advance.

Upon date approval, you are responsible for completing the payment deposit to secure your date. One of our team members will assist you in co-creating your event.

Contract and Liability Waivers will be sent to your email address. These must be signed and returned, digitally. FSC team will send you an event recap, what to bring, what not to bring, and the private address.

CHECK-IN:

Events: Please time and anticipate traffic to the best of your ability. We recommend planning arrival 15 minutes early! Upon arrival, you will be greeted by a team member.

MEDICAL CONCERNS:

Should you have any medical concerns, please don’t hesitate to contact us for further questions at team@fivesensecollective.com